Swapna joined MW in 2012 as an Account Director and has more than 13 years of advertising and marketing expertise. Swapna’s prior experience at Olson includes traditional and social loyalty program development, CRM strategy and 1:1 communications planning for clients such as Best Buy, Molson Coors, Luxottica and Northwest Airlines. Swapna worked in New York for a number of years on diverse accounts such as AAA Travel, Wells Fargo and Hilton Hotels. She has a B.A. in journalism from University of St. Thomas and an M.B.A. from San Diego State University.